Shipping Policy
Shipping Policy for our store
Thank you for shopping with us! We take pride in providing high-quality custom products made just for you. Since we operate as a print-on-demand store, all items are created after your order is placed. Please review the details of our shipping policy below to ensure a smooth and transparent shopping experience.
1. Order Processing Time
- All orders are processed within 3-5 business days. This includes the time it takes to print and prepare your item for shipment.
- Please note that orders placed on weekends, holidays, or during peak seasons (such as holiday periods) may experience slight delays.
- Once your order has been printed and is ready for shipment, you will receive a shipping confirmation email with tracking information.
2. Shipping Methods & Delivery Times
We offer a variety of shipping options for your convenience. Shipping times are estimated after your order is processed and dispatched.
- Standard Shipping: Estimated delivery time: 5-10 business days
- Expedited Shipping: Estimated delivery time: 3-7 business days
- Express Shipping: Estimated delivery time: 1-3 business days
Please note that these delivery times are estimates and may vary depending on your location, shipping method chosen, and carrier conditions.
3. Shipping Rates
Shipping costs are calculated at checkout based on the weight of your order and your delivery location. You will see the total shipping cost before you finalize your purchase.
- Free Shipping: Orders over [$50] qualify for free standard shipping.
- For expedited and express shipping options, additional fees will apply, and the rates will be displayed at checkout.
4. International Shipping
We currently offer international shipping to select countries. International shipping rates and delivery times vary based on destination.
- Customers are responsible for any customs duties, taxes, or fees that may apply upon arrival.
- Estimated international shipping time: 7-21 business days, depending on the destination country.
If you are unsure whether we ship to your location, please feel free to reach out to our customer support team for clarification.
5. Order Tracking
Once your order has been shipped, you will receive an email notification with a tracking number. This will allow you to monitor the status of your shipment until it reaches you.
6. Shipping Restrictions
- We do not ship to P.O. Boxes.
- Due to the nature of print-on-demand products, we are unable to accept returns or exchanges unless there is a defect or issue with the product itself. Please see our Return & Exchange Policy for more details.
7. Lost or Damaged Packages
- If your package is lost or damaged in transit, please contact us immediately at [Your Contact Email]. We will work with the shipping carrier to resolve the issue and ensure you receive a replacement or refund.
- For damaged goods, please provide clear photos of the damage for verification.
8. Address Accuracy
Please double-check your shipping address before completing your order. We are not responsible for any delays or issues caused by incorrect or incomplete addresses. If you realize you've made an error after placing your order, please contact us as soon as possible so we can attempt to make the necessary changes.
9. Custom/Personalized Items
Due to the nature of print-on-demand services, all items are custom-made specifically for your order. Please review your order details carefully, including product designs and sizes, before completing your purchase. Since these products are made to order, we are unable to offer exchanges or returns for incorrect sizes or changes of mind. However, if there’s an issue with the product itself (defects, errors in printing), we will gladly provide a solution.
10. Customer Support
If you have any questions about shipping, need help tracking your order, or need to report an issue with your item, our customer support team is here to help!
Thank you for supporting us! We look forward to creating something special just for you.